Value proposition for our customers

As a leading provider of banking software in the Swiss financial centre, we support banks and outsourcing providers in achieving growth in banking even in challenging times. A wide spectrum of customer segments, both in Switzerland and abroad, can benefit from our Finnova Banking Software. These are notably universal, retail, private and transaction banks, and BPO/BSP providers, but also fintech and development companies. The value chains of banking processes are increasingly shifting to the bank client via digital solutions and services.

This makes a consistent and media disruption-free orchestration of data and communication channels possible. Identification with the brand of the respective bank also increases with a consistent user experience. Therefore, reliability, availability and security of a solution will also be important for banks in future. We build our solutions according to this principle.

Customer knowledge and proximity

Our customers have always been the focus of our thinking and actions. Thanks to them and the constant collaborative exchange, we keep pace with market developments. Only this way can we set the right priorities and drive the further development of our standard solution forward for the benefit of our customers. Among other things, the newer Finnova solutions such as Advisor Workbench, Loan Advisory, Investment Cockpit, Analytical Framework and Open Platform came into being within the framework of this close exchange.

Ecosystem and Community

The Finnova Community of banks and partner companies brings together the largest and most diversified banking ecosystem in Switzerland. Across dedicated committees, we offer the banks and partners at various levels of management and performance a platform to actively participate in the product design and strategic direction, and to drive innovations forward together.

Freedom of choice and flexibility

Whether an individual installation, operation on a multi-tenant tower, software as a service or a BPO service, our customers can choose the most suitable operating model and operating partner for them. In all operating models, they benefit from our continuous releasing process – on a quarterly basis, or even on a monthly basis, if desired. New software is rolled out incrementally.

A single-source solution

With us, customers get everything from one source, from business analysis and consulting to solution architectures, technology, products and solutions, through to training and support. In particular, this means we can implement special requirements of our banks quickly and together.

Stability and low TCO

Our software has been operating reliably for years in varied constellations of use. It is characterised by the stability that our customers highly value, whether for peak loads such as the year-end processing or for rolling out new functionalities as a result of continuous releasing. Thanks to the high-grade standardisation and the single-source approach, we can build and maintain our software cost-effectively. This allows us to keep production costs low for our customers.

The unique parameterisation capability enables our customers to optimise and automate the processing of their bank transactions, and to industrialise their processes. The flexible operating models also contribute to our customers achieving a very attractive TCO.