Extranet
The Finnova extranet gives staff of Finnova customer banks, implementation partners, and application managers external access to information about the Finnova application.
Granting, adaptation or deletion of authorisations
The decision to grant access rights lies with the Finnova Account and Partner Management departments. Administrating those access rights is the responsibility of the Finnova extranet team. Users who have not logged in to the extranet for a period of 180 consecutive days receive an automatic notification that their access will be terminated after a further 4 weeks of dormancy.
Access rights
Access rights for implementers and application managers working in the Finnova environment
| Access rights | Staff member holding a valid FCP certificate. | Staff member not holding a valid FCP certificate. | Staff member holding a valid FCTAM certificate. | Staff member not holding a valid FCTAM certificate. |
|---|---|---|---|---|
| ACADEMY | X | X | X | X |
| COMMUNITY | ||||
| CROWDFUNDING | X | X | X | X |
| DATA MODEL | X | |||
| DELIVERY PLANNING | X | X | X | |
| DOCUMENTATION | X | X | X | |
| DOWNLOADS | X | X | ||
| EXTRA-WIKI | X | X | X | X |
| FDK | ||||
| FDK-WIKI | ||||
| MICROSITES | X | X | X | X |
| PRODUCT INFORMATION | X | X | X | X |
| PRODUCT SOUNDING | X | X | X | X |
| QS-STATISTICS | X | X | X | |
| RELEASING | X | X | X | |
| SERENA | X | X |
Access rights for key staff of Finnova customer banks
| Access rights | The employee is a member of an Expert Panel. | The employee is an IT manager or Advisory Panel member. | Power users or business analysts | First-level support staff |
|---|---|---|---|---|
| ACADEMY | X | X | X | X |
| COMMUNITY | X | X | ||
| CROWDFUNDING | X | X | X | X |
| DATA MODEL | ||||
| DELIVERY PLANNING | X | X | X | X |
| DOCUMENTATION | X | X | X | X |
| DOWNLOADS | ||||
| EXTRA-WIKI | X | X | X | |
| FDK | ||||
| FDK-WIKI | ||||
| MICROSITES | X | X | X | X |
| PRODUCT INFORMATION | X | X | X | X |
| PRODUCT SOUNDING | X | X | X | X |
| QS-STATISTICS | X | X | X | X |
| RELEASING | X | |||
| SERENA | X* | X* | X* |
*Authorised to open an IO-EXT or CR.
Access rights for FDK and FDK Light partners
For this class of extranet users, the access rights indicated below may be granted singly or in addition to other rights groups.
| Access rights | FDK partners | FDK Light partners |
|---|---|---|
| ACADEMY | X | X |
| COMMUNITY | ||
| CROWDFUNDING | X | X |
|
DATA MODEL |
||
|
DELIVERY PLANNING |
||
| DOCUMENTATION | X | X |
| DOWNLOADS | X | |
| EXTRA-WIKI | ||
| FDK | X | |
| FDK-WIKI | X | X |
| MICROSITES | ||
| PRODUCT INFORMATION | X | X |
| PRODUCT SOUNDING | X | X |
| QS-STATISTICS | ||
| RELEASING | ||
| SERENA |
Product information
On request, interested staff of our customer banks, AMs, implementers, BPOs and service partners without certificates receive access to our product information only.
Extranet rights in detail
| Extranet right | Accessible content |
|---|---|
| ACADEMY | Finnova course programme / registration |
| COMMUNITY | Expert Panels / Advisory Panel |
| CROWDFUNDING | Community pricing for new Finnova options and development projects |
| DATA MODEL | Database table information and entity relation diagrams |
| DELIVERY PLANNING | Patch release timetable |
| DOCUMENTATION | User manuals (BHB) and implementation manuals (ECL) |
| DOWNLOADS | Patch Downloads |
| EXTRA-WIKI | Technical documentation |
| FDK | FDK Downloads |
| FDK-WIKI | FDK knowledge base |
| MICROSITES | Explore the Finnova flagship products |
| PRODUCT INFORMATION | Information about planning, product expansions and dereleases |
| PRODUCT SOUNDING | Product sounding for new Finnova development projects |
| QS-STATISTICS | HD Tool statistics and queries (read permission), etc. |
| RELEASING | Patch overview |
| SERENA | Ticketing tool |
Registration and modifications
An online form is available for new registrations. Persons authorised to access the Finnova extranet undertake to inform Finnova promptly of any changes to their core registration details (e.g. telephone number and email address). The extranet team (extranet@finnova.com) must also be informed in advance of changes in employment status, such as project (re)assignments and departures.
Access procedure
Extranet access is secured using a ‘challenge-response authentication’ mechanism: the login process issues a ’challenge’, then the user generates and returns an authentication response code derived from it. Response codes may be generated either using the free Finnova Extranet App installed on a mobile phone, or by a dedicated DIGIPASS security token device that Finnova issues for a fee.
The Digipass App is currently available for iPhone and Android.