Finnova Services also ensures application management for our customers. Our basic service package covers all maintenance costs at a flat rate. This guarantees the ongoing operation of the Finnova platform and second level support. It also includes the testing and installation of software updates in the productive environment, as well as a specific quota of advisory and support services for ad hoc orders.
We regard Application Management as a central knowledge and experience base, which we consistently integrate into our software development. We also make this know-how available to our partners that operate the Finnova Banking Software for other banks. The services provided by Application Management enable efficient use and the highest possible performance of the Finnova platform, whether it is operated by Finnova or by one of its experienced partners. Moreover, we provide advice and assistance to our customers when it comes to creating implementation concepts for the efficient introduction of options, or when they purchase additional software components.
Finnova Services Offering: AM+
Our application management in Seewen is the leading competence centre for the secure, high-performance and stable operation of the Finnova Banking Software and knows the customer needs from many years of practical experience. It maintains an open dialogue with its customers in order to identify new, innovative functionalities and options according to their needs, with the goal of giving them the best possible competitive advantage. We would be happy to provide you with an offer for the Finnova Banking Software and its operation, also as a complete platform service from a single source upon request.