Application Management & Cloud Solutions
If requested, Finnova Services can also provide application management (AM) for customers. Our basic service package covers all maintenance efforts across the board. With this, the ongoing operation of the Finnova platform and second level support are ensured. It also includes the testing and installation of software updates in the productive environment, as well as a specific quota of advisory and support services for ad hoc orders.
We regard AM as a central knowledge and experience base that we consistently integrate into our software development. Because of its closeness to the Lenzburg product house, our AM is distinguished by its great innovativeness. We can quickly react and understand our AM customers' needs and problems and work with our product experts to develop corresponding proposals for solutions. We also ensure that our AM customers can benefit from Finnova's own product developments first-hand at any time – as pilot banks, if desired.
Exchange of knowledge and experience
We also make this know-how available to our partners that operate the Finnova Banking Software for other banks. The services provided by Application Management enable efficient use and the highest possible performance of the Finnova platform, whether it is operated by Finnova or by one of its experienced partners. Moreover, we provide advice and assistance to our customers when it comes to creating implementation concepts for the efficient introduction of options, or when they purchase additional software components.
Digitalisation in the cloud
The dedicated Cloud Solutions team in Seewen is responsible for a complete infrastructure. Our digitalisation initiative is based on OpenShift technology and is very modern, in accordance with the most current cloud guidelines. We work with our suppliers to ensure that all data is kept in Switzerland. Our expertise in this area supports our customers in competently implementing their ambitious visions in the digital age.